Here are practical tips to help you make smart, informed decisions when hiring and negotiating with a contractor.

Start with research and preparation

Before you even ask for quotes, take time to understand what’s involved in your project. Search for current information that’s relevant to your area such as labour rates, material costs, and permit requirements. A contractor in Toronto faces different costs than one in a small town. When you know roughly what to expect, it’s easier to spot an unrealistic price whether too high or too low.

Get multiple, comparable quotes

Collect at least three written quotes from reputable contractors. To make them truly comparable, describe your job clearly and consistently, using the same materials, finishes, and scope of work for each. A detailed description helps you avoid “apples to oranges” comparisons and prevents surprises later.

If one quote is much lower than the others, don’t rush to accept it. Ask why. Sometimes it’s a missed detail or the contractor plans to use cheaper materials.

Verify credentials, coverage, and reputation

Always confirm that your contractor carries liability insurance, WSIB coverage (in Ontario), and any necessary trade licenses. Call or text a few recent references and check online reviews to see what past clients say about communication, punctuality, and follow-through. You’re not just hiring skills; you’re hiring reliability and accountability.

Talk to trusted friends or family

Before signing anything, run the decision past a couple of people you trust. A second opinion can help you notice things you’ve overlooked or sense when something feels off. Often, someone who has managed similar work can give useful perspective on what’s fair and realistic.

Understand the contractor’s side

Good contractors juggle overhead costs you don’t see including insurance, vehicles, tools, payroll, scheduling, and liability. When you understand that reality, your negotiations become more respectful and productive. It’s fine to ask questions and discuss price, but recognize that professionalism has real costs. The goal is fairness, not a “win” at the other person’s expense.

Look for ways to create win-wins

If the price feels high, think about what flexibility you can offer. Can you be patient on start dates or work around their schedule? Could you handle minor prep work yourself, such as clearing the area or buying finishes directly? Contractors often reward clients who are organized, easy to communicate with, and flexible on timing.

Don’t accept the first offer too quickly

Even if the first quote seems reasonable, it’s worth taking time to review it. Ask for clarifications about materials, warranties, or timelines. A good contractor won’t pressure you to sign immediately. If they do, that’s a red flag.

Avoid common negotiation mistakes

While it’s smart to ask questions and compare prices, a few tactics can backfire and harm your credibility:

• Aggressive low-balling or threatening to hire someone cheaper
• Saying you could do it yourself but don’t have time
• Comparing to outdated prices or quotes from another region
• Telling a professional how to run their business
• Appearing rushed, indecisive, or naive

You want to project that you’re informed, thoughtful, and serious about quality work.

Keep the conversation professional and clear

A good negotiation is really just good communication. Be upfront about your priorities, whether that’s quality, timeline, or budget, and ask the contractor what matters most to them. Respect their expertise and stay open to their suggestions. When both sides feel heard, it’s easier to agree on a scope and price that makes sense.

Trust, verify, and put it in writing

Once you’re satisfied, get everything in writing: the detailed scope, start and end dates, payment schedule, warranty terms, and any exclusions. A clear contract protects both parties and prevents misunderstandings later.

Final thought

The best negotiation isn’t about squeezing the lowest number; it’s about building mutual trust and ensuring the job is done safely, properly, and predictably. At Good Company, we follow this same philosophy. We respect the time and research our clients put into their decisions, and we’re always honest about what we can do and what we believe is best for the home and the family. We’d rather build a long-term relationship based on trust than take a quick job that’s profitable but not perfect.